Rules of Refund

Seba runs on credits, which you can buy and spend on tasks. Refunds are handled on an individual, case-by-case basis as described below.

To request a refund, email [email protected] with your Telegram username or user id, the date and amount of the purchase, and the reason for your request. Please contact us within a reasonable time after the purchase.

We review each request individually. We generally consider refunds for unused credits and for charges caused by a technical failure on our side. Credits already spent on completed tasks are generally non-refundable, because the corresponding service has been delivered.

We may ask for additional details to verify the purchase and the issue.

If a refund is approved, we will process it to your original payment method, normally within 14 days of approval. Processing times from your bank or payment provider may vary.

Nothing in these Rules limits any mandatory consumer rights you have under the law of your country of residence. Where such rights apply, they prevail over these Rules.

For any refund question, contact [email protected].